Website Management Includes Hosting and Site Maintenance

At MedNet Technologies, we believe that website hosting extends beyond simply keeping a website online. Unlike many companies that offer discounted hosting fees and then charge on an hourly basis for the simplest of corrections, MedNet includes content changes as part of our monthly Hosting & Site Management package. Our level of service for customer care is unmatched by any other web development company.

 

 

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Hosting on State-of-the-Art Servers

Your website is not only the portal through which current and potential patients can learn about your services; it's also the center of your practice's e-mail and the linchpin for the transfer of electronic information to other doctors, pharmacies, hospitals, etc.

 

Simply put: your website needs to be online, all the time.

 

MedNet keeps your website operational 24 hours a day, seven days a week, using our own dedicated webservers, mail servers, streaming video servers and routing equipment, all housed at our high-security Network Operations Center. Our facilities include redundant power management in the event of an electrical failure. These guarantee that your website and e-mail are up and running securely at all times.

 

 

 

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E-mail Services

Perhaps the most useful feature of the Internet, E-mail allows for instant communication with anyone with a connection to the Internet. This includes other doctors, pharmacies, hospitals, medical labs, etc., and, of course, it includes your patients, customers or clients. E-mail accounts are an essential part of your MedNet website, establishing a simple and instantaneous way for people to contact you.

 

All of MedNet's websites include e-mail accounts under the website's domain name (e.g. info@yourdomain.com). We provide flexible e-mail account management that encompasses these and other services:

 

• Individual e-mail accounts on our servers
• E-mail forwarding
• E-mail aliases
• Spam filtering
• Information exchange servers

 

As per HIPAA regulations, MedNet mail servers are protected by firewalls and other security software and devices to prevent unauthorized access to the personal health information of patients who communicate with you through e-mail. E-mail is also protected from unauthorized access while within our network.

 

 

 

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Technical Support

Our Technical Support Group provides assistance with e-mail and domain questions.

 

If you are a MedNet client and need help with choosing/transferring e-mail accounts or domain names or with configuring your email using Outlook, Apple-Mail, AOL or another program, please visit the Support Services section of our website or contact Technical Support at (516) 285-2200.

 

Are you a MedNet client? Manage your e-mail accounts and domains online at our Customer Center [beta version].

 

 

 

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Content Changes

Our Customer Service Department is here to make any necessary updates to your website to accommodate changes in professional information, address, personnel, services, events, promotions, etc. throughout its life on the Web.

 

Making regular updates to your website not only ensures that site visitors receive correct information, it also helps keep your website active, which can boost your search engine ranking.

 

With MedNet, you can be sure that your website content is always accurate and up-to-date.

 

Are you a MedNet client? Request changes to your website online at our Customer Center [beta version].

 

 

 

 

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MedNet Site Analytics (Website Traffic & SEO/SEM Reporting)

As part of your hosting and site management package, you receive detailed Analytic Reports on your website's traffic each month. These comprehensive reports tell you how often patients are visiting, what they're looking for, and how they got to your website. A key part of your Visibility (SEO/SEM) plan, the reports are compiled by MedNet each month from server logs and may be viewed online and printed for further analysis.