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MedNews Blog

Most Patients Want to Use Technology to Manage Their Healthcare

Written by Kayley Conti
June 27, 2012

A recent survey by Accenture suggests that while 90% patients embrace self-service online options, 85% are not willing to sacrifice personal communication with their healthcare providers.

The survey also found that:

  • 83 percent want to access personal medical information online.
  • 72 percent want to book, change or cancel appointments online.
  • 72 percent want to request prescription refills online.
  • 88 percent want to receive email reminders about preventive or follow-up care.
  • 76 percent want the option of communicating with physicians via email.
  • 33 percent do know not if bill pay, electronic reminders and lab results are available to them online.



What online options do you have for patients?

The world of eHealth gives patients access to health resources from the comfort of their computer, smartphone or tablet. Providing easy online options for contacting your practice, scheduling an appointment, making a payment and accessing health information may sway patients to choose your practice over others! At MedNet, we understand what patients look for in a healthcare website; contact a MedNet Representative to learn about variety our services.


Category: Patient Communication


3 Responses to “Most Patients Want to Use Technology to Manage Their Healthcare”

  1. Susan Taylor says:

    Online our patients can; Request An Appointment, view our insurance providers, print the necessary forms for their initial visit, apply for financing through Care Credit. This is helpful for those who want to finance elective procedures, such as LASIK, advanced technology IOLs, or consmetic services.

  2. kconti says:

    @Susan That's great! I'm sure giving patients a variety of options when it comes to contacting your office, booking appointments and filling out forms is very convenient and impressive to them!

  3. Individuals can access so many other services online - why not healthcare? Carena http://www.carenamd.com is going a step further with CareSimple. Patients can receive medical care 24 hours a day and get diagnosis and treatment from a physician or advanced registered nurse practitioner in typically under an hour via phone or secure video (webcam) with no prior appointment necessary. Right now it is available through employers as a benefit, but later this year consumers will be able to access it directly.

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