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Customer Interaction Results

The Art of Listening to Your Customers

By admin
January 15, 2016
Art of Listening to Your Customers

Once upon a time, customers of a small business had basically three avenues to communicate with the business. They could call on the phone, write a letter (especially when they weren’t local), or stop in. If someone wanted to say something bad about the business, basically the only avenue was dissing the business with the...  read more


Five Ways Your Medical Website Influences Your Visitors

By admin
September 15, 2015
Upload: September 12, 2015

For healthcare professionals, having a good website is one of the most effective ways to market their practices/products. It helps them reach a larger audience and makes it easier for patients to find them. A good web page can increase your patients, but a bad web page can drive them away. There are web design...  read more


Encouraging Your Patients to Leave Reviews

June 22, 2015
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Online patient reviews are very important. Many prospective patients first check online reviews of your practice provided by your patients before they decide to associate with you. People consider reviews to be unbiased opinions and put a lot of weight on it before making any decision. Therefore, it is  essential that you not only get...  read more


Tips for Avoiding HIPAA Violations on Social Media

September 3, 2014

Social media certainly has its advantages for medical practices when it comes to branding and marketing yourself to new patients. However, social media has placed many medical professionals in the crossfire of HIPAA violations. With little guidance, it's easy for medical professionals to make small mistakes with big consequences over the internet. The U.S. Department...  read more


Your Local Business Presence

August 19, 2014

If you are a small medical practice or office, attracting new patients may be difficult. Today, patients seldom turn to the Yellow Pages to find a doctor in their local area. Instead, they are more likely to turn to the internet to find recommendations and listings for doctors in their area. One of the best...  read more


Social Media "Don'ts" That Are Hurting Your Social Media Presence

August 14, 2014

We've already covered the "do's" you should employ when it comes to promoting your medical practice on social media. Here are a few "don'ts" to keep in mind when managing your social media presence. Don't "like" your own posts. This may be a given, but its a silly mistake that can give off the wrong...  read more


How to Get More Followers on Twitter

August 6, 2014

When it comes to social media marketing, Twitter might be the most important platform for businesses. The goal of Twitter is to establish and engage in meaningful interactions with existing and potential clients. However, there are some tricks to getting more followers on Twitter that may not be so obvious. To follow are a few...  read more


How Blogs Can Leverage Your Medical Practice

August 1, 2014

If you are a doctor with an active website or social media presence, you're already one step ahead in marketing your practice for the digital-savvy patient! Today's patients not only use the internet to gather information, but they also expect their doctors and dentists to deliver a certain level of communication and interaction through their...  read more


Engaging Existing Patients Through Social Media

July 14, 2014

The success of any medical practice depends on its ability to bring in new patients and generate new business. However, it's important not to forget to engage with your existing patients. After all, satisfied patients are the ones who can help boost the reputation of your practice by sharing their experience with family or friends,...  read more


HIPAA's Social Media Compliance and Your Practice

June 26, 2014

Users posting under a practice’s official social media account have to follow several privacy precautions, and medical professionals have to be especially careful of what they share on social media. For physicians, maneuvering the social media waters can be tricky. To help clarify what can — and cannot — be shared online, the Health Insurance...  read more


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