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October, 2016

Is Your Practice a Social Media Customer Service Failure?

October 15, 2016
social media

What do you do when a patient posts something on your practice’s Facebook page? More importantly, what does your practice do when a patient posts something negative on your Facebook page, or on any other social media platform? If you’re like 92.5 percent of U.S. companies, your responses merit a failing grade. Those numbers come...  read more


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